Frequently Asked Questions

This is my first time waxing, how long should the hair be?

For effective hair removal, we suggest that your hair be at least 1/4 of an inch long which is about the length of a grain of rice, or 2-3 weeks worth of hair growth from your last shave or trim.



Does it hurt?

Pain varies from person to person. Waxing consistently tends to make it more tolerable. If you’re nervous or have a low pain tolerance, you can always take a pain reliever 30 minutes before your appointment to minimize discomfort. The actual waxing only lasts a few minutes.



What should I do to prepare?

Please take a shower/bath with warm water to open up the pores and wear loose clothing the day of your appointment. Gently exfoliate the area with a gentle body scrub 2 days before your appointment for bests results — NEVER THE DAY OF!!



How often should I wax?

Every 3-4 weeks for best results. Do not shave between services.



Who can get waxed?

Anyone 18 years of age or older (we may ask for an ID). Men are welcome to all services except for Brazilian, Bikini Full, Or Bikini waxes.



Can I wax while I’m on my menstrual cycle?

Even though you may be more sensitive during this time, you may wax during your menstrual cycle. Please change your tampon right before your appointment.



Can I wax while Im pregnant?

Absolutely! However, please be sure to speak with your family physician before scheduling your appointment.



What about sun exposure?

Avoid sun exposure, or tanning beds 48 hours before and after your appointment. If the area getting waxed is sunburned, the service will need to be postponed.



Should I use anything on my skin to prevent ingrown hairs?

Exfoliation is key! At Luna Atelier, we have several different products that you can use to prevent ingrown hairs and keep your skin healthy and moisturized!



Can I wax while I am on acne medications or acne prescription cream?

Depending on your medication, please follow these guidelines before you can receive a wax service. You must be off the following medications for 1 FULL YEAR prior to receiving a wax service.

  • Accutane
You must be off the following medications for 3 MONTHS prior to receiving a wax service.
  • Adapalene (Acne medication)
  • Alustra (Retin A)
  • Avage (Tazorac – Acne medication)
  • Avita (type of Retin A)
  • Azelex (peeling agent)
  • Clindamycin
  • Differin (Acne medication)
  • Doxycycline
  • Erythromycin
  • Isotretinoin (like Accutane)
  • Madifloxicine
  • Metronidazole
  • Minocycline
  • Renova (Retin A)
  • Tazarac (Acne medication)
  • Tazarotene (like Tazorac)
  • Tetracycline
  • Tretinoin (like Retin A)
The following can cause sensitivity. Please notify your wax specialist if you are using or have used any of the following in the last month:
  • Alpha Hydroxy Acids (Glycolic, Lactic)
  • Topical and Oral Antibiotics
  • Retinol
  • Salicylic Acid
  • Peels or Microdermabrasion
  • Laser treatments
  • Any acid based products